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Broadband – The Bad News

There are some phrases that we all know. “Don’t rock the boat.”, “Leave well enough alone” and “If it ain’t broke, don’t fix it.”. I not only know all of these but also follow them wherever possible. Every now and then though I fail to heed them and always regret it. My latest lapse has resulted in no Internet access for two days. Of course my failure to follow the sage advice wasn’t entirely to blame, it also required ineptitude from BT and dire customer service procedures from Virgin Media.

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